Bonuses terms and Conditions

Section 1. General Provisions

    1. TG Malta Limited, a company incorporated in Malta, registered under number 90076/2019, with headquarters in Level 3, (Suite No. 3154), Tower Business Centre, Tower Street, Swatar, Birkirkara Bkr 4013, Malta and the permanent establishment designated in Romania, Bucharest Municipality, 1st District, 2 Ion Câmpineanu Street, (hereinafter “the Operator”, “the Organizer” or “the Company”) regularly organizes bonus campaigns for the gambling products offered.
    2. Bonus campaigns are exclusively for the benefit of real money players, unless otherwise specified in the offer description or promotional campaign rules. Where deposit requirements apply, unless otherwise stated in the bonus-specific Terms and Conditions, players may choose any deposit method available on the Operator's website.
    3. Bonus campaigns are addressed to players who play responsibly and who do not take actions aimed at harming the Operator.
    4. It is not allowed to combine two or more bonuses, which are awarded following the same deposit, unless this possibility is expressly provided for in the offer or regulation of the promotional campaign in which it is granted.
    5. If minimum / maximum wagering requirements apply to the bonus, its value will be stated in the offer or in the promotional campaign regulations under which the bonus is awarded.
    6. Any offer granted to a customer is limited to a person, family, address, e-mail, telephone number, IP address, bank account and public place (workplace, etc.). If the violation of this condition is found, the Organizer reserves the right to refuse or cancel the bonus, to withdraw the bonus or any winnings accrued after receiving the bonus.
    7. Bonus offers imply the fulfillment of eligibility criteria predetermined by the Operator. For example, some bonuses will only be awarded to players who meet the minimum deposit requirement within a certain period or to players who have won / lost a certain minimum value or registered a minimum number of bets.
    8. As a rule, bonus offers may be available on the Operator's website. Players who have consented to receive messages regarding available promotions will be notified by email, chat, inbox, push notifications or phone about active bonus campaigns if they meet the eligibility criteria.
    9. The Operator reserves the right not to grant a bonus to a specific customer or a group of customers if there are indications of fraud or intent to defraud the Company.
    10. Free bets, bonuses and access to promotions will be canceled for those participants who are found to abuse such an offer. The organizer reserves the right to cancel a bonus at any time in case of abuse and close the abuser’s account immediately.

11.1. Bonus abuse includes, but is not limited to, the following actions, taken individually or in an organized manner with other players:

i) opening several accounts to obtain several bonuses;

ii) breach of terms and conditions regarding bonuses, free bets or any other promotional offers;

iii) betting from the bonus balance while withdrawing all the minimum deposits that allowed access to the promotions;

iv) placing contradictory bets to fulfill the turnover conditions;

v) balance increase followed by a significant change in the game pattern (type of bet, type of game, betting structure);

vi) registration of bets only from the bonus balance;

vii) once a player has won twice or more than twice the value of any promotional value or bonus on a particular game, continuing to play that game or other games using only a very small proportion or very small proportions of the promotional value or bonus earned, with the aim of gradually increasing the promotional value or bonus.

11.2. If there are indications that the player has committed or attempted to commit bonus abuse, on his own behalf or as part of a group of players, the Operator has the right to take the following actions:

a) Will cancel the bonus and any earnings derived from the bonus; if necessary, the Operator will settle at the correct odds all the bets that have been placed so as to guarantee a profit for the player;

            b) It will restrict the player's access to other bonus offers or to certain offers on the website;

            c) Will suspend or close the game account.

The measures from points a)-c) above will be applied gradually and proportionally, depending on the seriousness of the player's behavior. Also, measures will be applied equally and identically to all players who have committed or attempted to commit bonus abuse, the Operator guaranteeing that it will not apply different measures in case of abusive behavior of the same or similar gravity. For example, if two players have placed conflicting bets to fulfill the rolling conditions of the same type of bonus received by them, the Operator will apply the bonus cancellation measure and the winnings generated from the use of the bonus to both players, in this case, not being allowed as a player to be subject to the measure of cancellation of the bonus and the winnings generated by him and to the second player the measure of closing the game account.

11.3. The organizer reserves the right to cancel the bonus awarded to a customer if the bonus has not been used for betting purposes. 

12. Registation of a request to withdraw funds when the bonus is active in the game account will result in the cancellation of the bonus and bonus winnings, unless otherwise specified in the bonus Terms and Conditions

13. Upon receipt of any bonus, the Operator may decide to carry out further checks on the customer’s identity. In this regard, the Operator may request:

  • Transmission of the photocopy of the identity document;
  • Transmission of the photocopy of the bank card (only the front side of the card);
  • Transmission of the photocopy of the monthly invoice for utilities;
  • Transmission of bank account statements.

If the customer fails to transmit the documents and/or information requested by the Operator for the verification of the identity as described above or if there are inconsistencies between the information provided by the customer in the game account and the information resulting from the checks carried out, the Operator has the right not to grant the customer the bonus.

14. The Organizer reserves the right at any time and for any reason to change the conditions of bonus provision or to replace one bonus offer with another, provided that the new offer is approved in advance by ONJN.


Section 2.  BONUSES

 

  1. Free Spin

 

  1.      The Free Spin bonus can only be used in the Casino section available on the Website and only for compatible video slot games. Games that are not compatible will be flagged on the site or mentioned in the offer.
  2. The Free Spin bonus involves spinning reels on video slot games, free of charge, the value of the spin is not deducted from the game account.
  3. The Free Spin bonus has no financial value, therefore the value of the game account will not be changed.
  4. The wins from the Free Spin maybe subject to wagering conditions.
  5. The period of validity of the bonus, the conditions and wagering period of the Free Spin wins, the specific games for which it can be used and the term in which the wins are transferred to the game account will be mentioned in the offer.
  6. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. Free Flight

 

  1. The Free Flight bonus can only be used in the Fast Games section, as well as fast games in the Casino section available on the Website. Games that are not compatible will be flagged on the site or mentioned in the offer.
  2. The Free Flight bonus has no financial value, therefore the value of the game account will not be changed.
  3. The wins from the Free Flight maybe subject to wagering conditions.
  4. The period of validity of the bonus, the conditions and wagering period of the Free Flight wins, the specific games for which it can be used and the term in which the wins are transferred to the game account will be mentioned in the offer.
  5. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. Free Bet

 

  1. The Organizer can offer FreeBet Bonuses as a promotional prize or as a reward for customer activity on the gambling platform. The terms and conditions of FreeBet for each promotion will be announced in advance. This type of bonus can only be used in the Betting section available on the website.
  2. The FreeBet Bonus cannot be combined with your real money account balance and can be used as a stake on one bet or split to place several different bets.
  3. The Free Bet Bonus gives you the opportunity to place a predefined stake bet, which will not be deducted from your real money account balance. The Free Bet has no financial value, therefore it will not change your account balance.
  4. If the registered Free Bet bet is settled as won, net winnings which do not include the Free Bet amount will be transferred to the account.
  5. Types of FreeBets:
  1. Without defined minimal odds. Within certain promotions customers receive a FreeBet, which can be used for making any bet. If a bet made with the FreeBet amount is settled as won, the FreeBet amount is deducted from the total winning. The remaining amount is credited to the customer’s game account.

For example: the FreeBet amount is RON10. In case of making a bet with this amount and winning e.g. RON 50, the FreeBet amount is deducted from the winning: 50 - 10 = 40 RON, and the remaining amount is credited to the customer’s game account.

  1. With defined minimal odds. Minimal odds may be defined for FreeBet. In this case there are three ways possible:

 

  1. In case of making a bet with the FreeBet amount and with the defined minimal odds or higher and winning, the FreeBet amount is deducted from the total winning, while the remaining amount is credited to the customer’s game account.

For example, the FreeBet amount is RON 10, while the defined minimal odds is 3.  In case of placing a bet with odds of 3 or higher, e.g. 4, and winning, the total amount of winning will be 10 x 4 = 40 RON. The FreeBet amount is deducted from that amount: 40 – 10 = 30 RON, and the remaining amount is credited to the customer’s game account. This amount can be withdrawn from the account and used for making any bet. 

  1. In case of making a bet with the FreeBet amount and with odds lower than the defined minimum odds, the bet placed with FreeBet amount will be rejected by the system.
  2. Within certain promotions there is no possibility of placing a bet with the FreeBet amount and with odds lower than the defined minimum. To make a bet with such odds, the customer must use only the money of his/her real money balance.

In case the customer uses cashout or partial cashout when making a bet with FreeBet amount, the amount of cashout or partial cashout is transferred to the customer’s bonus account.

  1. Use of the Free Bet bonus is subject to the following conditions:
  1. The bonus can only be used within a predetermined period;
  2. The win from Free Bet may be subject to wagering requirements;
  3. The bonus can only be used for placing the types of bets described in the offer (e.g. pre-match bets or live bets)
  4. The bonus can only be used to place bets that are the subject of the offer (e.g. single bets, multiple bets or single and multiple bets);
  5. The bonus can only be used to place bets containing the minimum or maximum number provided;
  6. The bonus can only be used to place bets on events with predetermined minimum/maximum odds (for example, only bets on events with minimum odds of 1.5);
  7. The bonus can only be used for placing one or more bets;
  8. The bonus can only be used to place bets on preselected events (e.g. bets on a specific sport or league events).
  1. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

 

  1. Express Bonus

 

  1. “Express Bonus” is provided based on the number of events included in the Multi bet. In case of including 3 or more events in the Multi bet, certain percent of the winning amount is added to the total winning.
  2. Events with odds of “1.5” or higher are taken into account, while the bet amount of a multi bet must be no less than RON 50, unless otherwise indicated by the Organizer in the specific offer. 
  3. The voided bets are not included in the calculation of the total number of events in the Multi bet. For example, if you made a Multi bet on 9 different events and 2 of them did not occur (the event was cancelled or delayed, and/or for other reason the bet was calculated with odds of “1”), the bonus will be provided for the remaining 7 events only.
  4. The periods during which the bonus will be active will be communicated on the website.
  5. The list of bonus amounts added for different number of events is presented below, unless otherwise indicated by the Organizer in the offer:

Number of Events

Bonus Amount

3-4

5%

5-6

20%

7

30%

8

40%

9

50%

10 and more

80%

 

 

 

 

 

 

 

 

 

 

 

 

 

For example:

You make a Multi bet of RON 50 on 5 different events with total odds of 18.6.

1st event (W1) - 1.6

2nd event (W2) - 1.7

3rd event (Total Over (2.5)) - 1.8

4th event (W2) - 1.9

5th event (W1) - 2

Bonus odds - 1.1

In case your bet wins you will receive additional 20% of your winning, that is RON 186 - (18.6 x 50 x 0.2).Your total winning will be 186  + 930 = 1 116 RON.

  1. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. Express CashBack

 

    1. «Express CashBack» is provided based on the number of events included in the Multi bet. In case of losing a Multi bet which includes 3 or more events, a certain percentage of the bet amount is refunded.
    2. Events with odds of “1.5” or higher are taken into account, while the bet amount of a Multi bet must be no less than RON 50, unless otherwise indicated by the Organizer in the offer.
    3. The voided bets are not included in the calculation of the number of events in the Multi bet. For example, if you made a Multi bet on 9 different events and 2 of them did not occur (the event was cancelled or delayed, and/or for other reason the bet was calculated with odds of “1”), the bonus will be provided for the remaining 7 events.
    4. The periods during which the bonus will be active will be communicated on the website.
    5. The list of bonus amounts added for different number of events is presented below, unless otherwise indicated by the Organizer in the offer:

Number of Events

CashBack Amount

3-4

10%

5-6

20%

7

30%

8

40%

9

50%

10 and more

60%

 

 

 

 

 

 

 

 

 

 

 

For example:

You make a Multi bet of 50 RON on 5 different events with total odds of 18.6.

1st event (W1) - 1.6

2nd event (W2) - 1.7

3rd event (Total Over(2.5)) - 1.8

4th event (W2) - 1.9

5th event (W1) - 2

In case of losing the bet you will get 20% of your bet amount, which is RON 10 in this case.

    1. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. Multi Bet of the Day

 

    1. From time to time, the Organizer offers  a bonus to the Participants that placing Multi Bets that meet certain requirements. Such requirements can include some special bets, a certain minimal number of events in the Multi Bets, the minimum odds of the events, as well as combinations of these conditions and/ or other conditions. If the requirements are met, Participant's winning is multiplied by the additional multiplier. In some cases the Organizer may define Multi Bet with certain fixed events, set the minimum amount of the stake and define the odds.

Example 1. For a Multi Bet containing at least 10 events, the Organizer has set an additional multiplier equal to 1.1, and for Multi Bet containing at least 4 events with odds equal to at least 1.7, the Organizer has set an additional multiplier equal to 1.2.

Option 1․ The Participant has placed Multi Bet containing 10 events with total odds of 20. In the event this Multi Bet wins, the winning will be multiplied by 1.1, which is the multiplier.

Option 2․ The Participant has placed Multi Bet containing 5 events each with odds of 2. The odds of Multi Bet is equal to 2 x 2 x 2 x 2 x 2 = 32. In the event this Multi Bet is settled as won, the winning will be multiplied by 1.2, which is the multiplier.

Option 3․ The Participant has placed Multi Bet containing 10 events with odds of 2 for each event, the total odds is equal to 2 x 2 x 2 x 2 x 2 x 2 x 2 x 2 x 2 x 2 = 1024. This Multi Bet meets the conditions of both first and second Multi Bet. In the event this Multi Bet is settled as won, the final winning will be multiplied by 1.2, which is the multiplier.

Example 2․ The Organizer has defined a Multi Bet containing 15 certain events and set the amount of the stake to be 100 RON. In case of correct prediction for 15 events out of 15, the total odds for the Multi Bet will be 100, in case of correct prediction for 14 out of 15 events, the total odds will be 60, in case of correct prediction for 13 out of 15 events the total odds will be 30. In case of incorrect prediction for 3 or more events, the Multi Bet will be lost.

In case of correct prediction for 15 events the Participant will receive 100 x 100 = 10.000 RON, by predicting 14 events 100 x 60 = 6.000 RON and by predicting 13 events - 100 x 30 = 3.000 RON.

    1. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. “Top Multi” bonus

 

    1. Top Multi bonus is available for the Multi Bet which contains a certain combination of outcomes of a randomly chosen number of events. Thus, if we take into account the additional multiplied odds (which are defined by the Organizer in the specific offer), the final odds of this Multi Bet will be higher than the multiple of the odds of the events included in the Multi Bet.
    2. The events offered for “Top Multi” by the Organizer can be chosen either from current or yet to be completed events. Several “Top Multi” can be available simultaneously. The number of outcomes of events in a “Top Multi” is defined by the Organizer, and the changes made by the Participant result in losing the multiplied odds.
    3. The periods during which the bonus will be active and the minimum stake amount for bets to be eligible for Top Multi will be communicated on the website.
    4. For example, the Organizer declared the following outcomes of events to be “Top Multi”:

 Event

Event outcome

Winning odds

Inter M – Ajax

W 1

1.5

Bayer L – Mainz

X

3

Sharapova M – Ivanovich A

W 2

2.5

 

    1. The additional multiplied odds for the Top Multi is 1.2, and the stake is RON 100., unless otherwise specified in the offer.
    2. In case the results of the three indicated events are correctly predicted by the Participant, his/her win will be 100 x 1.5 x 3 x 2.5 x 1.2 = 1.350 RON, where 100 RON is the Participant’s bet amount, 1.5, 3 and 2.5 are the odds of the according outcomes of the events, and 1.2 is the additional multiplied odds of the bonus. As you can see in the example, Participant’s bet is multiplied by the according odds of all events and by the additional multiplied odds of the “Top Multi”.
    3. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

  

  1. Partial Cash Back Bonus

 

    1. Organizer can offer the Participants the Partial Cash Back bonus, which represents between 2% - 90% of the stakes registered for one or several lost bets, or for a sum lost within a certain period of time. The certain conditions for this promotion are determined by the Organizer and will be communicated on the website.

For example, the promotion can be offered to the Participants who make the defined minimal deposit on their game account, or to the Participants whose lost amount is over the minimal set by the Organizer, etc. The Organizer can also define additional conditions for the promotions, e.g. the correlation of partial cash back sum and the sum lost within the defined period of time, maximal cash out sum, types of bet for which the winning is subject to partial cash back, etc.

Example 1. The Organizer has determined 100% refund promotion to the lost bets within a week on football and tennis markets for participants who made an initial deposit of no less than RON 100. The maximum of refund amount has been set 500 RON. The Participant has deposited RON 1500, RON 1100 of which he lost betting on tennis and football. In this case he will be refunded RON 500.

Example 2. The Organizer can set the following promotion conditions:

  • If in the result of total score of all bets within one month the Participant loses from 1500 to 2500 RON, he is refunded 5% of the total loss.
  • If in the result of total score of all bets within one month the Participant loses from 2510 RON to 4000 RON , he is refunded 7% of the total loss.
  • If in the result of total score of all bets within one month the Participant loses more than 4000 RON, he is refunded 10% of the total loss.
    1. The bonus is available only when the Participant made no withdrawal from his account within relevant month. Any calendar day of the month on which the Participant makes his first bet may be defined as the beginning of the month, up to the same day next month. Organizer is entitled to change at any time correlation between the lost amount and bonus amount. When the promotion is available, it is clearly shown on the relevant page of the Organizer’s site.
    2. To withdraw the bonus, the Organizer has the right to determine wagering conditions.
    3. For example, the bonus amount received must have been bet three times, on one or more bets with a minimum of 1.50 odds. Each bet must be placed on an event with three or more potential outcomes. If the bonus amount is placed on more than one bet, each bet must be placed on different markets (i.e. different bet types on one fixture or one bet type on different fixtures).
    4. If the wagering conditions have not been met, or if the Organizer has reasonable indications that the bonus has been misused, the Organizer reserves the right to cancel the bonus and the amounts won from the bonus.
    5. If the Participant meets the conditions for several promotions simultaneously, the Organizer can determine which bonus is available to that Participant.
    6. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. Deposit Bonus

 

  1. The Organizer has the right to offer a bonus equal to the part of the first deposit to the newly registered accounts, (namely to Participants who have never held an account before, have never received a Welcome Cashback Bonus and/or a Welcome Deposit Bonus). The Organizer may decide that the bonus shall also be awarded to registered gaming accounts, subject to specific conditions (for example, the Organizer may determine that the offer shall be applicable to all game accounts into which a deposit is made within a certain period of time, prior to the entry into force of the offer). Unless otherwise specified in the offer, the bonus is available for the first deposit made from the effective date of the offer. The Organiser may decide to award a bonus in the amount of a percentage of the second deposit made after the bonus offer comes into effect. The conditions for granting the bonus will be mentioned in the offer, which will be available on the website and communicated to eligible players through one of the communication methods agreed by players in advance (phone, sms, chat, email, inbox, push notifications).
  2. Unless otherwise specified in the bonus offer which will be displayed on the webpage of the Organiser, Welcome Bonus will represent a percentage of the first deposit of at least 100 RON. Value of the bonus could not exceed 1000 RON. Specific bonus conditions (minimum value of the first deposit, value of the bonus, the completion of the account verification procedures, game types where the bonus can be used) will be defined in the specific offer.
  3. The Organizer has the right to determine additional conditions for bonus withdrawal. For example, the bonus amount received must have been wagered three times, on one or more bets with a minimum of 1.50 odds. Each bet must be placed on an event with three or more potential outcomes. If the bonus amount is placed on more than one bet, each bet must be placed on different markets (i.e. different bet types on one event or one bet type on different events).
  4. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

  1. CASH BONUS
  1. If the offer is available, the Organizer will grant as a Cash Bonus a fixed amount  or a percentage of the predetermined amount (for example, a percentage from the stakes registered in a certain period, a percentage from the winnings obtained, or a percentage from the deposits made). The conditions regarding the granting of the bonus (such as, for example, the amount of deposits, the amount of registered bets, verification of the game account) and the minimum or maximum amount will be mentioned in the offer, which will be available on the website or communicated to eligible players through one of the communication methods agreed by players in advance (phone, sms, chat, email, inbox, push notifications).
  2. The period of validity of the offer, the conditions and wagering period, the types of activities for which it can be used and the term in which the bonus is transferred to the game account will be mentioned in the offer.
  3. Unless otherwise stated in the offer and/or in the bonus activation section of the Website, the bonus can be used in any of the sections available on the site (fixed odds betting and casino).
  4. The offer for each active bonus campaign will be available on the site or communicated by any means of communication previously agreed by the player (email, phone, sms, chat, inbox, push notifications).

 

TG Malta Limited,

Prin reprezentant autorizat,